The Stay & The Story
In modern hospitality, specs alone don’t book properties, possibilities do. We help short-term rental owners and property managers turn guest connection into scalable, repeatable revenue.
Guests may search by amenities—12 beds, hot tub, mountain view. But they’re not just booking a property, they’re booking the backdrop to a memory they’re already imagining: the moment their family finally laughs around the same table again. The porch swing toast after the perfect “yes.” The bachelorette weekend that gets brought up every girls’ trip after. The first time two sides of a blended family really felt like one.
When your listing speaks to the feeling they’re chasing, you stop being an option, and become the answer.
We help short-term property managers and hosts build that bridge: between logistics and longing, between property and possibility, between the stay, and the story they’ll never forget.
The Stay & The Story
Strategy and Consulting Services
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Listing Audit
We start by mapping your property’s guest archetype—who’s booking, and what story they’re trying to live. Then, we analyze your photos, listing copy, and reviews to uncover which emotional signals are landing and where there’s room to deepen the impact. We also audit comparable listings to identify narrative white space and differentiation opportunities.
The result is a cohesive property storyline that becomes your internal compass—guiding updates to your website, listing descriptions, and social content. Instead of just highlighting what your property has, you’ll consistently communicate what it means to the people staying there—creating emotional clarity that drives bookings, loyalty, and word of mouth.
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Listing Reframe
We’ll rework your listing description and website content to reflect the unique story your property is built to tell. Grounded in the listing audit, this rewrite brings emotional clarity and guest alignment to every word so you’re not just listing features, you’re inviting guests into a memory in the making.
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Social Storytelling Framework
We’ll define storytelling pillars tailored to your guest archetype and property narrative, so every post hits an emotional chord. You’ll also get visual guidance—what to capture, how to frame it, and why it matters—to make sure your content invites belonging, not just bookings.
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Editorial Calendar
Using your storytelling pillars, we’ll build a simple 1-month editorial calendar with caption prompts and emotional hooks designed to connect with your audience and cut through generic, algorithm-chasing content. Built to keep your feed consistent, on-brand, and compelling.
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Signature Stay Consultation
This 1:1 session helps you map small, intentional guest experience moments—from welcome notes to scent cues—to create lasting emotional impressions. It’s not about overhauling your operations. It’s about anchoring the stay in something guests will remember long after they check out.
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Themed Experience Consultation
For hosts ready to go beyond aesthetic, this one-hour brainstorm helps you uncover theme concepts that make sense for your location, audience, and guest expectations. Ideal for those drawn to immersive, story-driven hospitality but unsure where to begin. Additional sessions available as add-ons.
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Quarterly Review
Hospitality evolves with seasons, guest trends, and new competition. This quarterly check-in includes a 60-minute strategy session to revisit your guest archetype, review new patterns, and ensure your story is still the one guests want to live.